The HR Business Partner (HRBP) provides essential operational and advisory support to assigned business
units, ensuring the seamless delivery of the people agenda. Working under the guidance of the Senior HRBP,
this role focuses on the day-to-day execution of the employee lifecycle, from recruitment and onboarding
to performance management and employee relations. The HRBP acts as a primary point of contact for line
managers, delivering practical HR solutions that drive engagement and operational efficiency while
ensuring data integrity and compliance.
HR Operations & Advisory Support
• Provide day-to-day guidance to line managers on HR policies, procedures, and basic labor law
compliance.
• Support the Senior HRBP in translating broader people strategies into departmental actions.
• Ensure all people-related activities within assigned units adhere to employment legislation and
internal governance.
• Act as a liaison between the business and HR Centers of Excellence (L&D, Recruitment, Reward) to
ensure timely service.
Talent Acquisition & Onboarding
• Coordinate end-to-end recruitment for junior to mid-level roles, including job postings, screening,
and interview scheduling.
• Assist in maintaining talent networks and promoting the employer brand within the local
community.
• Facilitate the corporate induction process and ensure all new starters have a high-quality
onboarding experience in line with business standards as an employer of choice.
• Execute administrative tasks related to transfers, promotions, and staffing level adjustments.
Employee Relations & Engagement
• Act as the first line of support for employee queries regarding attendance, conduct, and grievances,
performance etc.
• Prepare, undertake and support in formal disciplinary and grievance meetings by preparing
documentation and taking minutes.
• Monitor absence trends and provide guidance on maternity/paternity leave, HMO processes, and
return-to-work protocols.
• Help coordinate culture-building activities and assist managers in implementing engagement
action plans.
Performance & Talent Management
• Support the administration of the Annual Performance Appraisal (EOY) process for assigned areas.
• Assist line managers in tracking KPIs and OKRs to ensure performance standards are met.
• Help identify high-potential employees and maintain data related to succession planning and
internal talent pools.
Reward, Payroll & Pension Administration
• Support the SHRBP and other Regional HRBPs in the processing of HR and Retail payroll, ensuring
100% accuracy and compliance before following reviews by the Senior HRBP and the Head of
Department.
• Lead the day-to-day administration of the company-wide pension scheme, serving as the main
contact for provider queries.
• Work alongside the assigned HRBP in processing the monthly pension administration ensuring it
aligns with payroll.
• Maintain rigorous records for all payroll changes, including new hires, leavers, and benefit
adjustments.
Learning & Development (L&D)
• Assist in identifying local training needs and scheduling workshops or e-learning modules.
• Help deliver standard internal training sessions and corporate workshops as directed by the Senior
HRBP or HPOC.
Data Management, HRIS & Reporting
• Regularly update and maintain the HR Information System (HRIS) to ensure 100% data accuracy and
integrity.
• Generate monthly and quarterly reports on key metrics such as turnover, headcount, and training
completion as and when required.
• Support the Senior HRBP in compiling trend analysis data to inform people-related decisionmaking.
• Provide departmental support in terms of unlocking and training on the ESS Portal for employees.
HR Projects & Continuous Improvement
• Identify opportunities to streamline HR administrative tasks and improve the employee experience.
• Contribute to departmental projects such as policy updates, system enhancements, and wellbeing
initiatives.
*The List is not exhaustive
Head Office
PREFERRED SKILLS AND QUALIFICATIONS
• Experienced HR Advisor/ BP with sound generalist experience is essential
• Bachelor’s degree in human resources, Business Administration, or related field
• Member of a recognized HRM chartered body (CIPM, SPHRi or equivalent) or working towards it will
be an added advantage.
• Ability to balance strategic thinking with hands‑on operational delivery.
• Comfortably working with HR data, metrics, and reporting tools.
• Working knowledge of Nigeria Labor law and best practice
• Strong understanding of HR Policies and Practices and experience of how to implement them
effectively.
• Good collaborator and willingness to contribute and share knowledge.
• Motivated to introduce and influence innovative ideas that address challenges and changes in
business needs.
• Strong interpersonal and communications skills with the ability to positively influence people at all
levels of the business.
• Ability to partner, coach and support managers in engaging and motivating their teams.
• Proficient in the use of IT tools and packages, inclusive of Microsoft office Suites, Teams, SharePoint
and Outlook.
• Good writing skills with the experience of report writing
• Working knowledge of using HRIS e.g SAGE 300 people.
• Ability to prioritize and multitask.
• Ability to travel is essential.
• Adaptable and dynamic
• Collaborative mindset with a continuous improvement approach coupled with the ability to ask for
help, coach junior staff and still stand alone as applicable.
• Good working knowledge of confidentiality, data protection and cyber security business
requirements
